Privacy Policy

Last updated: 8/10/2025

1. Introduction

Bundlora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (bundlora.com) and use our Shopify application.

2. Information We Collect

2.1 Website (bundlora.com)

  • Theme Preference: We store your dark/light mode preference locally in your browser to remember your display preference
  • Contact Form: When you contact us, we collect your name, email, company name, subject, and message
  • No Tracking: We do not use cookies, analytics, or tracking technologies on our website

2.2 Shopify Application

When you install our Shopify app, we collect the following data:

Store and Product Information

  • Store Data: Shop domain, store name, and basic store settings
  • Product Data: Product titles, descriptions, images, variants, prices, SKUs, collections, and tags
  • Publication Data: Information about where products are published (Online Store, etc.)

Bundle Configuration Data

  • Bundle Settings: Bundle types, pricing strategies, product selections, and validation rules
  • Bundle Steps: Configuration for guided bundles and multi-step flows
  • Pricing Configuration: Stored in Shopify metafields for bundle discount calculations

Anonymous Analytics Data

  • Bundle Performance: Bundle views, add-to-cart events, checkouts, and purchases
  • Revenue Tracking: Aggregate revenue data from bundle sales
  • Conversion Metrics: Bundle conversion rates and performance statistics

Data We Do NOT Collect

  • Customer Personal Information: No customer names, emails, phone numbers, or addresses
  • Order Details: No individual order data or customer purchase history
  • Browsing Behavior: No tracking of customer behavior outside bundle interactions

3. How We Use Your Information

  • Website: To respond to your inquiries and provide customer support
  • Theme Preference: Stored locally in your browser only
  • Product Data: To create and manage product bundles, calculate discounts, and display bundle options
  • Store Data: To configure bundle settings and integrate with your Shopify store
  • Analytics Data: To measure bundle performance, improve functionality, and provide insights
  • Service Delivery: To provide bundle creation tools and maintain app functionality

4. Data Storage and Security

  • Local Storage: Theme preferences are stored locally in your browser only
  • Secure Database: Shopify app data is stored in our secure PostgreSQL database with proper encryption
  • Shopify Metafields: Bundle pricing configuration is stored in your Shopify store's metafields
  • Data Isolation: Each merchant's data is completely isolated and accessible only to that specific store
  • Authentication: We use Shopify's OAuth system for secure API access
  • No Third-Party Sharing: Your data is never shared with external services or analytics platforms

5. Data Sharing

We do not sell, trade, or rent your information. We maintain strict data privacy:

  • No Third-Party Services: We do not integrate with external analytics, advertising, or tracking services
  • Shopify Only: Your store data is only shared with Shopify through their official APIs
  • Legal Requirements: We may disclose information when required by law or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice

6. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to processing of your information

7. Data Retention

  • Contact Form: Information retained only as long as necessary to respond to your inquiry
  • Theme Preferences: Stored locally in your browser and can be cleared by you at any time
  • Shopify App Data: Retained while the app is installed on your store
  • Automatic Deletion: All app data is automatically deleted when you uninstall the app
  • Bundle Data: Soft-deleted bundles can be permanently removed upon request

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: privacy@bundlora.com
  • Support: support@bundlora.com

11. Shopify App Store Compliance

Our Shopify app complies with all Shopify App Store requirements:

  • GDPR Compliance: Implements customer data request, redaction, and shop deletion webhooks
  • Privacy by Design: Collects only necessary data for bundle functionality
  • Secure Authentication: Uses Shopify's OAuth system for all API access
  • Data Protection: No customer personal information is collected or stored